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The Always-On AI Front Desk for Veterinary Clinics

Every client question, concern, appointment, and refill — captured instantly by FlexVet’s always-on AI, giving pet parents 24/7 answers and your team relief.

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Image by Karsten Winegeart
Image by Parker Coffman

Built for veterinary clinics

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FlexVet is your clinic’s AI-powered front desk.

When pet parents call, text, or message your clinic, Oscar — our AI agent — responds instantly. Appointments are booked, refills processed, and routine questions answered.

What sets FlexVet apart is its ability to triage situations safely. Without giving medical advice, Oscar guides pet parents to the right next step — booking an appointment, waiting for a doctor follow-up, seeking urgent care, or simply getting timely reassurance.

For clients, it feels like the clinic is always available. For teams, it means fewer interruptions, less admin, and a clear path toward the modern, always-on clinic.

What FlexVet Delivers

Relief Today. Stronger Clinics Tomorrow.

FlexVet gives your team breathing room while creating a better experience for pet parents. No more missed calls. No more exam interruptions. No more staff stretched too thin.

Always-On Coverage

FlexVet runs 24/7 so pet parents get instant support and your clinic never misses a request.

Less Admin for Staff

Routine questions, refills, and bookings are managed automatically — cutting callbacks and saving staff hours every day.

Clear Guidance for Pet Parents

Pet parents get clear, consistent answers — from routine refills to urgent guidance — building trust in your clinic.

What FlexVet Offers

How We Help

FlexVet combines AI with veterinary expertise to simplify clinic operations and improve client care. Here are the core features clinics rely on:

Triage Every Request 24/7

Every call, text, or email is captured and routed instantly — nothing slips through.

Connect Every Channel

Appointments, refills, and messages managed across phone, SMS, and web.

After-Hours Coverage

When your clinic is closed, FlexVet supports clients and protects your team’s time: handling routine requests, booking next-day appointments, and directing urgent cases appropriately.

Compliance-Safe by Design

FlexVet never gives medical advice; urgent cases are escalated, routine ones managed.

Integration Ready

Easily connects with your pharmacy, calendar, and other systems.

Empathy at Scale

Clients get warm, professional answers anytime, without exhausting your staff.

FlexVet Pricing

Start where you are today. If your clinic gets busier, upgrading is simple.

Essentials

For clinics testing AI support

$99 / month

  • Up to 100 resolutions (FAQs + core actions)

  • Email support

  • Usage summary

Professional

For busy single-location clinics

$199 / month

  • Unlimited clinic FAQs answered 

  • Up to 200 core actions (appointments, refills, triage)
  • Priority support

  • Monthly usage report

Plus

For high-volume / multi-vet clinics

$399 / month

  • Unlimited clinic FAQs answered 

  • Up to 400 core actions (appointments, refills, triage)

  • Priority support

  • Advanced reporting

  • Early feature access

Onboarding 

  • Self-serve: $0 (add FlexVet to your site yourself)

  • White-glove setup: $399 (we handle the install for you)

Frequently Asked Questions

Get Answers Here

How does FlexVet work with my clinic?

FlexVet acts as your clinic’s first line of communication — triaging requests, booking appointments, and managing refills automatically, while keeping your team in control.

Is FlexVet compliant with veterinary regulations?

Yes. FlexVet is built with veterinarians to be compliance-safe. It never provides medical advice and always keeps licensed staff in charge of clinical decisions.

Does FlexVet replace my staff?

No. FlexVet reduces the repetitive admin so your staff can focus on care and client relationships.

Can FlexVet handle after-hours messages?

Absolutely. FlexVet is designed to support veterinary teams without crossing into clinical decision-making. Veterinarians always remain in full control of medical advice and care.

Will FlexVet integrate with our current systems?

Yes. FlexVet connects with PIMS, calendars, pharmacies, and other tools so everything fits seamlessly into your existing workflow.

How do pet parents experience FlexVet?

Pet parents get fast, clear answers online — whether booking an appointment, requesting a refill, or knowing when to seek emergency care.

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